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Support & Training
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Training Centre

Product & Security

At Sample Assist, we empower our users through comprehensive training that supports confident, secure, and effective use of the platform.

Our programs are designed for people at all levels, from frontline users to service managers and executives and reflect our commitment to professional excellence, security, and compliance.

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Product and Service Training

Designed to support effective adoption of the Sample Assist platform, these accredited programs are led by expert trainers and tailored to various experience levels. Courses cover everything from onboarding and daily use to advanced features and service optimisation, with ongoing education and formal recognition through micro-credentials.

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Security Training

Security is integral to how we work. This essential training ensures all users understand how to operate safely within the platform, comply with privacy obligations, and recognise common threats such as phishing or unauthorised access. Aligned with Australian Privacy Principles, it reinforces a culture of safety and shared responsibility.

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