To ensure the success of our customers and build their confidence, accredited and approved training programs are delivered onsite or online to support effective adoption and use of the Sample Assist platform.
Courses for Every User Level
Led by experienced software trainers, courses are tailored to different user levels. These range from beginners to advanced users and service advocates. Each course is designed to meet the needs of platform users, service managers, and executives.
Supportive Onboarding and In-App Guidance
Training begins with onboarding support to guide teams through initial setup and implementation. This is reinforced by in-app assistance, including tooltips, guided walkthroughs, video tutorials, and a comprehensive FAQ library.
Flexible, Recognised Learning Pathways
By combining expert-led instruction with intuitive, self-service resources, Sample Assist training enables faster onboarding, more effective use, and long-term success. Continuing education is available to ensure skills remain current as the platform evolves.
Accreditation and Micro-Credentials
Completion of all training is formally recognised through accreditation. Each participant receives a micro-credential that certifies their expertise and readiness to use the platform with confidence.
