Empowering Your Customers to Book,
Simply and Securely

Book Assist is an integrated part of the Sample Assist platform, providing a secure online booking service. Employees and employers can easily book individual or group appointments through your branded service centre.

SA Plasma blue circle with chevron pointing down.

Book Assist delivers:

Secure, branded, and centralised bookings

Book Assist offers secure, branded bookings through a central directory

Flexible and scalable for any business

Book Assist scales from single sites to complex, multi-site operations

Real-time scheduling with seamless integration

Stay updated with integrated calendars and instant booking notifications

Empowering providers to manage bookings smarter

Easily manage bookings, customise services, and automate customer updates

Smarter Bookings. Happier Customers. Better Business.

Secure, Flexible Online Booking

Branded Experience

Customise with your company’s logo, colours, and service offerings

National or Local Use

Support single-site or multi-site bookings seamlessly

Enterprise-Grade Security

Keep all customer data safe and compliant

Customisable Service Directory

 Centralised Service Selection

Offer customers a clear, searchable list of your services

Custom Services & Bundle

Create unique service offerings, packages, and optional add-ons

Integrated Online Payments

Accept secure payments for services at the time of booking

Real-Time Scheduling

Integrated Calendar

Bookings are synced directly with the Sample Assist calendar

Capacity & Availability Management

Set limits, breaks, prevent overbooking, allocate staff, and manage peak demand

 Self-Service Changes

Allow customers to reschedule or cancel their bookings online with automatic notifications

Manage, Monitor & Scale with Ease

 Secure Admin Portal

Track, review, and manage all bookings in one place

Multi-Language Support

Serve a diverse workforce with a multilingual interface

Audit Trail Logging

Maintain a full record of changes and actions for transparency, accountability and compliance